Milton Brown, founder of Eastchester Family Services (EFS), has made it his mission to offer holistic and inclusive care for underserved youth and families. In a recent interview, Brown reflected on his journey, which began in 2003 in Atlanta, GA, and has since expanded to multiple locations across the region.
What began as a small counseling service operating from Brown’s home has evolved into a comprehensive organization offering both behavioral and physical health services. This expansion has transformed EFS into a one-stop hub for holistic care. “I hired my own psychiatrists and psychologists because I wanted to control the product. I wasn’t satisfied with the cookie-cutter assessments, and our families deserve better,” Brown explained.
Douglas County District 3 Commissioner Martin Raxton praised EFS’s integrated approach, stating, “Eastchester Family Services has set a new standard for community healthcare by integrating behavioral and primary care. Their approach not only addresses immediate needs but fosters long-term well-being and resilience in our community.”
Vision and Commitment to Empowerment
Eastchester Family Services operates with a clear vision: to protect youth by providing therapeutic support for their safety and well-being, in collaboration with families, friends, and communities. “Our goal is to identify and implement services designed to improve the well-being of children and families,” said Brown. This approach is grounded in evidence-based, person-centered practices, informed by the voices of the youth and families EFS serves.
Raxton also highlighted Milton Brown’s transformative leadership, noting, “Milton Brown’s vision and leadership have been transformative. His commitment to holistic and accessible care exemplifies the kind of innovation we need to support our families and youth effectively.”
EFS is dedicated to empowering adolescents and their families through therapeutic, educational, and psychological support. The organization proactively strengthens assets, hopes, and dreams, aiming to foster positive development in every individual they assist.
Expanding Services to Meet Every Need
Brown identified a gap in the traditional healthcare model, particularly for individuals on Medicaid. “Our clients were developing behavioral health issues because they weren’t addressing their physical health,” Brown noted. In response, EFS introduced primary care services, including everything from behavioral health to physical exams, ensuring clients no longer have to miss work or school for multiple appointments. “You can come see us, and we’ll take care of everything,” he explained.
This innovative model is gaining recognition, with Raxton emphasizing the importance of accessible healthcare: “Ensuring that every individual has access to quality healthcare is a fundamental right. EFS’s mobile health unit is a brilliant example of how we can overcome barriers to provide essential services to those who need them most.”
Through collaborations like the Positive Behavior Comprehensive and Support Program with Atlanta Public Schools, EFS provides a comprehensive network of services to maximize students’ potential. From therapy sessions to advocacy and counseling, the organization is dedicated to helping youth and families thrive.
Community-Based Innovation: The Mobile Clinic
A standout innovation at EFS is its mobile clinic, which brings services directly to underserved communities, both urban and rural. Brown shared how the mobile clinic has allowed them to reach individuals who would otherwise struggle to access care. “We can pull up to different communities and provide services right there, whether it’s behavioral health or physical exams,” he said.
Raxton commended the mobile clinic as a forward-thinking solution: “EFS’s mobile health unit is a brilliant example of how we can overcome barriers to provide essential services to those who need them most.”
The mobile clinic partners with other organizations like Atlanta Public Schools and ministries in Marietta, enabling Brown and his team to offer vaccines, physicals, and behavioral health services on-site.
Looking Ahead: A Holistic Future for Eastchester Family Services
Eastchester Family Services is poised for continued growth, with plans to expand into new areas and services. Brown recently obtained nonprofit status, which will allow the organization to access more resources to better serve its community. He envisions a future where EFS provides even more comprehensive care, potentially adding dental services and ophthalmology to their offerings.
Brown’s unwavering commitment to underserved populations is evident: “We treat every person like they matter, regardless of whether they have private insurance or Medicaid. Everyone deserves quality care,” he said. His focus on empathetic, individualized care has earned EFS glowing reviews from clients who appreciate being treated with dignity and respect.
Douglas County Commissioner Raxton reinforced EFS’s role as a model for future community health initiatives: “As we look to the future, the success of EFS’s model provides a roadmap for other organizations. We must continue to support and expand these initiatives to build a healthier and more equitable community.”
A Lifelong Dedication to Positive Youth Development
At its core, Eastchester Family Services is dedicated to positive youth development. Using an inclusive, collaborative approach, EFS ensures that every youth and community member understands their role in contributing to a thriving environment. By linking quality clinicians and family advocates to each case, EFS provides youth and families the best chance to improve their social, educational, and psychological well-being.
Raxton also highlighted the organization’s dedication to maintaining high standards: “Eastchester Family Services’ dedication to maintaining high standards in both their mental health and primary care services is commendable. Their focus on quality and compassion ensures that every client receives the best possible care.”
As Brown continues to expand the reach of Eastchester Family Services, he remains steadfast in his philosophy: “We just work. We don’t spend time advertising because we’re too busy doing the work that needs to be done.” With a vision focused on holistic, compassionate care, EFS is well-positioned to continue making a lasting impact on the communities it serves.